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« A Clear, Reasoned Explanation of the Public Health Care Option | Main | Please Pass on This Tribute to Teddy--Pass Healthcare Now »
Thursday
27Aug2009

The 7 C's of Why We Must Embrace Controversy to Change the World

I have the pleasure of speaking to each "class" of Progressive Women's Voices, an exciting program of the Women's Media Center, where I serve on the board. This started during the first class two years ago when I was asked about the lessons I learned leading a social movement where I worked a great deal with the media and messages as vehicles of social change. My comments have evolved over time from the conversations I've had with PWV participants and Heartfeldt Politics readers. So as I prepared today to speak to the final 2009 class tomorrow evening, I decided to share the latest iteration here on my blog. Please let me know your thoughts.

The angry, gunslinging, mobs opposing President Obama’s healthcare plan at town halls have created quite a stir. Screaming confrontations aren’t just great political theater that captures media attention, did you know they literally make your blood pressure rise and cause other involuntary physical anxiety-fear-pain-fight-flight reactions?

If you’re a live-and-let-live sort of person, as most Americans are, your first reaction to public controversy might be a racing heartbeat, but it won’t be long before you’ll probably want to race away. We have millennia of rape and pillage warnings in our brains, after all. Who needs it?

Well, actually you do if you’re interested in getting health reform in our time, or if you’re advancing any personal or organizational mission that you care about through the democratic process. Your voice is essential.

Public disruptions succeed not because they are necessarily proposing valid points of view, but for two other reasons:

  • The people are organized, passionate, and persistent. They know that if they can cause enough discomfort, the rest of us will probably back away, go silent, and leave the field to them.
  • They take charge of the conversation, frame the issue as they see it, and change the terms of the debate.

Let’s look deeper at these two dynamics.

With regard to public discourse: You can’t change eggs into omelets without breaking them. It’s not surprising that change will always upset some people. That causes controversy. It’s just the nature of the beasts social change movements have to dance with. As Dr. Joycelyn Elders, the former Surgeon General who was pushed out of her job when she said controversial things about the positive value of masturbation, told me one time, “When you are dancing with the bear, you don’t get to sit down until he’s ready.”

Since we can’t avoid controversy when we’re changing the world, we have to learn to love it, embrace it, not back away but rather use the energy to advance our cause.

Sometimes we even ask the bear to dance ourselves. Like Rosa Parks and Margaret Sanger did. And then be prepared not to sit down for quite a while if we want to get our ideas into the cultural and political bloodstream where they can really make a difference.

Second, with regard to taking charge of the conversation: Soon after we arrived in New York, my husband Alex and I were on the corner of 57th and 8th talking intensely with our realtor about our apartment sticker shock. A homeless man approached us and asked, "Will you give me the money for a lobster dinner?" We paid no attention and went on talking about our apartment options.

"Will you give me the money for a lobster dinner?" the man repeated a little louder. Again, we didn't respond. Again the man made his request. At this point, my Brooklyn born husband quipped back, "What's the matter, a hamburger isn't good enough?" The man pulled himself up to full height, puffed out his chest, and enunciated every word precisely as he retorted: "Answer the question as asked!"

The lesson is this: when making change—and Progressive Women's Voices aims to change the way the media portrays women and women's stories and issues--we do not answer the question as asked. We determine what we want the question to be and start the conversation there.

Here’s why: Politics writ large is the clash of uncertainties from which social realities are constructed (as I've quoted political scientist Walt Anderson many times).  We are groundbreakers. Our mission is creating new social realities. Learning to walk into the wave of controversy and ride it where we want to go rather than backing away from it is by far the most important communication lesson I learned in my four decades on the frontlines.

We must learn not just to deal with or dodge but to embrace controversy. Controversy is our friend.

Think of 7 “C’s”:

Controversy is the

Courage to risk putting your

Convictions out to the world, Because it gets people’s attention. It gives you a platform to present your

Case.  To teach, engage people, define, persuade. Often this causes

Conflicts—the clash of uncertainties—which forces people to

Clarify their values and beliefs, and that leads to

Change.

Your passion for your substantive areas of expertise and the power of your knowledge are key elements to enable you to frame the questions as you think they should be. Keep clear about what are the controversies you take because they are there and the controversies you will make because the system needs to be challenged.

Do not answer the question as asked unless it is the question you want to answer.

Embrace controversy--not for its own sake but for what it can do to create those new social realities through the democratic process. You will tick some people off. That is a good thing.

For as Martin Luther King said, “The true measure of a man (and I am sure that today he would add ‘or woman’) is not where he stands in times of comfort and convenience, but where he stands in times of controversy and change.”

And just so I end with a quote from a woman, I love Eleanor Roosevelt’s attitude and I hope it will inspire you as it has me:

"Do what you feel in your heart to be right - for you'll be criticized anyway."

PS For fun, take a gander at Rachel Maddow taking a whack at the anti-healthcare folks. It always helps to have your facts lined up when you are countering controversy aimed at killing an initiative.

http://www.GloriaFeldt.com/heartfeldt-politics-blog

Reader Comments (5)

Speaking of framing issues, Democrats seem to have a habit of framing all who oppose their initiatives as right-wing wackos. Characterizing those who oppose the bills masquerading as health care reform as anti-healthcare, or gullible pawns of slick public relations campaigns, is akin to calling those who oppose the American Clean Energy and Security Act anti-environment. No doubt many do fit those descriptions, but PR tricks are far from confined to Republican operatives cloaking their promotion of corporate interests as grassroots initiatives. Their games may get all the publicity, but it is so convenient for Democrats to pass off all their opposition as Republican sour grapes or obstructionism. This allows Democrats to pretend they are sincerely promoting the interests of the common people. They are not. There is a reason Harry and Louise commercials have returned, apparently on the other side of the issue this time. Meanwhile meaningful health care reform, like serious action to combat climate change, is not even on the table.

September 3, 2009 | Unregistered CommenterAletha

Oh Aletha, you've described a problem that is pervasive in political discourse, and certainly not just with the Democrats. In fact, I think the Republicans are much mroe ruthless about using these rhetorical techniques. My bigger problem with the Democrats is that they need to put more starch into their spines and take clear stands.

September 3, 2009 | Unregistered CommenterGloria Feldt

It might be nice to see Democratic politicians stiffen their spines and take clear stands, but despite all the talk from Obama about taking bold actions and breaking with the politics of the past, Democrats seem allergic to controversy. They seem anxious to preserve a mainstream image. The local Air America station uses the tagline, Progressive, the New Mainstream. I thought progressive meant to challenge the mainstream. Reforms that tinker with the status quo may seem the best that people can expect from politicians, given the constraints of political reality and who pays for their campaigns, but the times call for bolder actions.

I do not know if I would agree that Republicans are more ruthless in their rhetorical tricks. I could argue Democratic attacks on Ralph Nader rivaled in sheer dishonest savagery the Swift Boat attacks on John Kerry, for instance. Democrats and Republicans have different styles of fooling the public. It is a sad state of affairs that politics is so much about public relations spin and so little about actually transformative ideas. Obama seemed to have some Ideas that could actually make a difference, but in practice, they are getting so watered down that they pose no threat to the powers that be. Do Democratic politicians lack the courage of their convictions, or are those convictions all for show? I am not quite cynical enough to believe that, but sometimes I wonder. It is nice to see liberal members of Congress threaten to block the health care plan if the public option is scrapped, as appears likely. The triangulation strategy may appear strategically wise or practical, but it is more conducive to politics as usual than embracing controversy or bringing about meaningful change.

September 4, 2009 | Unregistered CommenterAletha

I think it has become the role of advocates to advance the transformative ideas and to maintain the moral and philosophical compass, and to keep the pressure on politicians to implement policies that are in keeping with principle.

But on the ruthlessness scale, no one outdoes Dick Cheney, Donald Rumsfeld, and Karl Rove.

September 4, 2009 | Unregistered CommenterGloria Feldt

Nice, provocative post,
Very interesting Blog. Hope it will always be alive!

October 26, 2009 | Unregistered Commenterkeyboards

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